April 2, 2008
BA Lost Your Luggage? It May Be Going to Italy

Some of the bags are traveling by lorry to Milan, and they'll also be going overground to their recipients. So if you lost your bags, it looks like you'll be waiting a good while longer to get them.
This also makes us wonder, what happens if your bags arrive at your holiday destination after you've already left?
Customers should be able to track their bags by calling BA or using a code on its website, so hopefully that'll be able to give some peace of mind to the folks who had to replace their clothes, toothbrushes and everything they weren't allowed to carry on.
Luggage not getting the Milan treatment will be flown to various European destinations, and bags going to people in the UK are being sorted at Heathrow, Gatwick, Manchester and Scotland.
BA isn't quite sure yet how much this suitcase snafu is going to cost them, but may we suggest the penny-pinching advantages of piggy-backing planes?
Image courtesy of w_yvr's Flickrstream






[ report this ]
I expect some of those bags are going to go on their own permanent vacations because of this hairbrained scheme.
"Paging common sense, the flight from Heathrow to oblivion is leaving at Gate 13."