How To Get Automatic Refunds From TfL

How To Get Automatic Refunds From TfL

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Transport and delays go together like a horse and carriage. What can you do about it? Many Londoners already know that you can claim refunds on journeys delayed by at least 15 minutes on Underground and DLR journeys, and by at least 30 minutes on TfL Rail or Overground. However, there's a big difference between hearing about something and actually doing it.

A new company promises to do all the hard work for you. Meet Reeclaim, a company that automatically scans your journey to see if you're deserving of a refund. A few at Londonist Towers thought TfL automatically did this — perhaps the fact that we're so all blithely unaware highlights the need for such a service.

It's a not-for-profit service that has so far assisted in refunding around £80,000 to London's passengers. Considering it's such a simple process, perhaps some of you might wonder why the benevolent TfL don't give automatic refunds. Well, its current financial state might explain that one.

For now, file Reeclaim under 'nifty London life hacks' to save you some precious money.

Last Updated 13 June 2018