10,000 Olympic Swimming Tickets Oversold

BethPH
By BethPH Last edited 77 months ago
10,000 Olympic Swimming Tickets Oversold

3,000 people who bought tickets for synchronised swimming at the 2012 Olympics are being asked to return them by organisers after an oversale of 10,000 was uncovered.

Games organisers London Organising Committee of the Olympic and Paralympic Games (LOCOG) have blamed 'human error', saying that during the second phase of ticket sales, their computerised ticketing system was told there were 20,000 tickets still available instead of the correct 10,000. A spokeswoman for London 2012 said:

"As a result of finalising the seating configurations in our venues and reconciling the millions of Olympic and Paralympic ticket orders against the seating plans for around 1,000 sporting sessions, we have discovered an error in seats available in four synchronised swimming sessions. In December we contacted around 3,000 customers who had applied for tickets in the four sessions during the second round sales process.

So will this error result in disappointed customers? LOCOG hopes not:

"We are exchanging their synchronised swimming tickets for tickets in other sports that they originally applied for."

The Guardian reports that all customers offered alternative tickets so far are believed to have taken up the offer.

By way of a reminder, the process for reselling unwanted Olympic and Paralympic tickets starts on 6 January and continues until 3 February while tickets for some football and paralympics events are still available.

Last Updated 05 January 2012

Eva

"The Guardian reports that all customers offered alternative tickets so far are believed to have taken up the offer."

Er. No. I have synchronized swimming tickets (and ONLY applied to that sport in the second round, because they were a gift for someone) and I was indeed offered to exchange them in December, but I didn't know it was because they oversold. It was phrased in a way that suggested I now had a chance to  get tickets to other sports, which of course I didn't want. The list of sports in the email, my supposed "sports you originally applied for in the initial Olympic ticket application phase" included sports I definitely NEVER applied for. 

My tickets are still listed as "confirmed" in the ticketing system, so I hope that means I can keep them, as this was the ONLY sport I intended to see and my sister already bought plane tickets for those days to see the events. But I definitely did NOT take up the offer for alternative tickets as the Guardian suggests!