Wear And Tear On The Boris Bikes

A report in this morning’s Metro newspaper claims that around 100 Boris bikes need to be repaired every single day.

20,000 journeys are made via Boris bike per day, making for a damage rate of 0.5%, which doesn’t seem too outrageous. The cycle hire operator, Serco, has a team of 15 mechanics patching up the bikes, fixing problems familiar to everyday cyclists (punctures, replacing faulty parts) and less familiar (graffiti, which the Barclays-emblazoned bikes tend to attract more than their unsponsored counterparts). Most can be sprung back onto the road in no time, although around 200 of the 6,000 bikes have had to be scrapped.

The report also suggests that the increase in damaged bikes is partly due to the increase in casual users since the scheme was extended in December, and that the team gets notified of around 300 damaged bikes per day (riders can press a button on the docking station to signal that a bike is faulty), of which 2/3rd are false alarms.

The cycle hire scheme reaches its first birthday at the end of this month, and despite technical glitches (which haven’t been entirely ironed out) and the truculence of certain councils to give permission for docking stations, the bikes have become woven into the fabric of London and an icon of 21st-century transport in the capital. Yet there are faults. An article in The Observer over the weekend noted that, whilst proving successful (more than 6 million journeys have been made so far, vastly exceeding expectations), the scheme still only accounts for a fraction of trips made in the capital, and as we’ve seen before, is used mainly by white middle-class men. Popular as they are, there is perhaps a grain of truth in Stephen Bayley’s curt summation: ” [the bikes are] an amusing curiosity for tourists.”

In other Boris bike news, the Standard’s Ross Lydall has linked to a map showing the locations of the new docking stations planned for east London.

Photo / Stephskimo

  • Rob Smith

    I worry that any rider can report a bike as faulty by pushing the button, and then the bike gets locked out. Im sure there are cycle purists who press the button because the gear ratio is slightly wrong or the lights are blinking at the wrong speed or something else that wouldnt put off most riders.

  • Rob Smith

    I worry that any rider can report a bike as faulty by pushing the button, and then the bike gets locked out. Im sure there are cycle purists who press the button because the gear ratio is slightly wrong or the lights are blinking at the wrong speed or something else that wouldnt put off most riders.

  • Parkylondon

    I was on the Tube earlier and saw an advert for the Boris Bikes on the escalator. Not one of the bike riders was wearing a crash helmet of any description.

    Would Londonist like to do a Freedom of Information Act request along the lines of “how many Boris Bike customers have had a serious accident or been killed whilst riding a Boris Bike without wearing a helmet?

  • Parkylondon

    I was on the Tube earlier and saw an advert for the Boris Bikes on the escalator. Not one of the bike riders was wearing a crash helmet of any description.

    Would Londonist like to do a Freedom of Information Act request along the lines of “how many Boris Bike customers have had a serious accident or been killed whilst riding a Boris Bike without wearing a helmet?

  • http://twitter.com/sparticus Mark Walley

    Can we get some proper research into which way up the bells are meant to go? I prefer under the handle bar but above seems increasingly common. Also, can we get the bells to actually work properly. They are by far and away the faultiest things abut the bikes.

    • Dean Nicholas

      It’s a good point. When they were first introduced the bells were facing down, and many have remained that way, but I think the Serco engineers just forgot to turn them the right way up.

  • Dean Nicholas

    “”how many Boris Bike customers have had a serious accident or been
    killed whilst riding a Boris Bike without wearing a helmet?”

    No need for FOI: there have been zero fatalities, and fewer than 100 accidents in total, none of them serious, according to Kulveer Ranger.

  • Parkylondon

    Great news so far but I think the bike people should make more of a point on their advertising about wearing a helmet. Sadly, I think it’s only a matter of time before a tragedy happens.

    • Dean Nicholas

      They can maybe do more to advertise hemlets, but it’s not a legal requirement to wear a helmet in this country, so there’s only so much that can be done. And in Melbourne, Australia, where helmets are legally enforced, the cycle hire scheme was a bit of a failure: http://www.theage.com.au/victoria/helmet-law-makes-nonsense-of-bike-hire-scheme-20100722-10my2.html )

      I think a serious injury is also likely to come, if it hasn’t happened already, from a pavement-mounted Boris biker hitting a pedestrian. It’s particularly bad at weekends, where I’ve seen squadrons of them cutting through crowds of people. Taking a whack from a 23kg bike is going to leave a mark.

  • Parkylondon

    Great news so far but I think the bike people should make more of a point on their advertising about wearing a helmet. Sadly, I think it’s only a matter of time before a tragedy happens.

  • Parkylondon

    The 23kg bike is only part of the story. I’ve had some near misses from “large” tourists on Boris Bikes who, frankly, haven’t got a clue about riding in London. Add the 23Kg to the 130kg of the rider and you’ve got a serious mass moving at speed.

  • Parkylondon

    The 23kg bike is only part of the story. I’ve had some near misses from “large” tourists on Boris Bikes who, frankly, haven’t got a clue about riding in London. Add the 23Kg to the 130kg of the rider and you’ve got a serious mass moving at speed.

  • http://twitter.com/dizzwilly Daniel Wilson

    Can we please stop calling them Boris Bikes, mainly because they were Ken’s idea…? Apart from this, Boris has done did squat for cyclists, which is ironic given how many cyclists voted for him under the vague impression he had some pro-bike policies because he sometimes is photographed riding a bike himself. See http://www.lcc.org.uk for more on the various Tory-related bike-lane-bridge fiascos…

  • Dean Nicholas

    They weren’t Ken’s idea — he and Peter Hendy pinched the notion from Paris’ Velib scheme (which wasn’t even the first itself) and did little more than conduct a feasibility study into whether it would work before he lost the 2008 election. I’m not a fan of the name either, but the notion that this was a Livingstone project swiped by a malfeasant Boris is ridiculous.

  • Parkylondon

    BarclayBike anyone? BinklyBonkBike? Instead of Velocipedes being offered for hire in those little racks I think it would be brilliant if we could have Velociraptors… 

  • Parkylondon

    BarclayBike anyone? BinklyBonkBike? Instead of Velocipedes being offered for hire in those little racks I think it would be brilliant if we could have Velociraptors… 

  • http://twitter.com/vanterheyden Alex van Terheyden

    why have 100+ bikes needed to be scrapped are people dropping these bikes under buses? 

  • http://twitter.com/vanterheyden Alex van Terheyden

    why have 100+ bikes needed to be scrapped are people dropping these bikes under buses? 

  • Bill Roney

    I rode a Boris bike (sorry Daniel) last week, but only for the sake of saying that I’d ridden a bike through London – I’m back home in Australia now. (Yes I’m one of those tourists that apparently find the bikes amusing.) But seriously I thought they were a good idea. I would use them if I lived there. As for crash helmets – we’re forced to wear them in Australia, but everyone thinks they’re a useless inconvenience that would do very little to save you if you have a half decent crash. So good on you Boris, or Ken, or whoever was responsible for their introduction, next time I visit I’ll make more use of them

  • Reason

    That sounds deep until you realise that’s EXACTLY what political parties are supposed to be. Something you think is good your yourself and your country. Or at least until you become jaded with the whole shebang.