What To Do If Your Freeview Is Disrupted By 4G

By Sponsor Last edited 66 months ago
What To Do If Your Freeview Is Disrupted By 4G

This is a sponsored post on behalf of at800.

As 4G masts are switched on for London, those living nearby may experience disruption to their Freeview TV service.

Current 4G services run by the EE mobile network operate at 1800MHz, which does not affect Freeview. One of the upcoming frequencies, 800MHz, was a frequency previously used by Freeview. As a result, some people’s television equipment may still pick up this signal, potentially causing disruption to their existing Freeview service. You may experience loss of sound, blocky images or lose some channels. Your television picture may be disrupted or give you a 'no signal' message.

Only around 90,000 homes across the country are expected to be affected by 4G at 800MHz and if you are in a potential problem area, at800 will send you a postcard warning at least three weeks before the local mast switch on. If you subsequently experience any disruption to your Freeview TV service, at800 are here to help you.

You may be sent a special plug-in filter to correct the issue. If that doesn't do the job, at800 will look at your specific circumstances and work out a way to get your primary telly back to normal so you can continue watching the free-to-air TV channels you are entitled to receive under the TV licence fee.

Remember, only people who watch TV on Freeview are at risk of disruption. Satellite and Cable services will not be affected.

To find out more, visit the website: https://at800.tv. To keep up with announcements and ask questions, visit at800 on Facebook or on Twitter.

Last Updated 08 July 2013