Homelessness charity Crisis described their Christmas as 'busier than ever' in 2012, welcoming thousands of guests to its day and residential centres across London.
The charity's guests share their experience of Crisis at Christmas in this video:
Crisis chief executive Leslie Morphy said:
"This year Crisis at Christmas was busier than ever. With homelessness on the rise, we would like to express our gratitude to our volunteers, donors and supporters for providing such an excellent service to our thousands of guests. In 2013 we will continue to deliver life-changing services and campaign for change".
Volunteers described it as 'one of the best experiences of my life' and 'it was great to have had a tiny part in a such a massive thing'. You can read more stories from Crisis at Christmas volunteers on the charity's Facebook page.