While it was good news for the customers, staff at Quaglino's - swank venue for the St Trinian's premiere afterparty the other night - have accused management of using their tips to top up salaries above the minimum wage. Some claim they're worse off under the new system to the tune of about £100 a week. We assume whereas their salaries were previously supplemented by a share of service charge with all cash tips on top, London's diners aren't tipping New York style hence everyone's getting less, even though as D&D say, they have "always paid staff significantly in excess of National Minimum Wage".
Whilst we're not entirely clear about the D&D staff's gripes and reliant on the ES's slightly vague report, we are interested in your views on tipping. Given good service, if the 12.5% isn't there, what do you do? Do you ever refuse to pay a discretionary service charge? What qualifies as 12.5% worthy good service? Do you work as waiting staff? What's your experience with tipping? Let us know in the comments.