"People now want the personal touch... they're sick and tired of talking to a robot."
Meet Steve, your friendly neighbourhood milkman. Or perhaps you've already met him – he's been delivering milk to Wanstead residents for the past 15 years, after all.
What was once a dwindling business has seen a boom in recent years, with London dairies adapting to customers keen to cut plastic, drink dairy-free and support local companies. We join Steve from Parker Dairies for an early morning insight into the world of the milk round.
Videographer: Dan Faber