Contactless Card Payment Comes To Bus Network

As of this morning, you can use your contactless bank card to pay for a bus journey on any route in London (excluding the 9 and 15 ‘heritage routes’ served by the old-school Routemasters).

Did you go rushing to the nearest bus stop, Mastercard clasped tightly in your hand, this morning? No? Just us, then. Everything seemed to work according to plan, and the fare of £1.35 (the standard Oyster fare) will presumably be debited from our bank account. However, while this is a very welcome move by Transport for London, who are apparently keen to do everything within their power to encourage people to pay their way without resorting to cash, there are some caveats.

Firstly, the standard Oyster daily cap doesn’t apply. Take a bus odyssey around London for a day with your Visa card and you could soon rack up a hefty bill. According to TfL’s press release, this is to “make [the system] more simple to introduce and ensure it is successful before rolling it out to the wider transport network”. Colour us unconvinced.

Secondly, if you’re the type who keeps your Oyster in your wallet, it might be a good idea to take it out and swipe it when you’re getting on a bus: the press release notes that “customers should be careful to keep any contactless cards they have separate when touching on the card reader to prevent them interfering with each other.” In other words, they can’t rule out the chance that, even if you’re packing an Oyster, your contactless card won’t accidentally be debited instead. We tried it out this morning and the machine appeared to read the Oyster card, which is encouraging, but this might not be the case for everyone.

TfL have indicated that they’ll roll out the system to the Tube, DLR and Overground networks toward the end of 2013. Long-term, this is probably the beginning of the end for the Oyster card as a separate card, as the NFC technology used will also permit payment via mobile phone. It’ll be microchips after that — you heard it here first.

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  • Ray Allger

    It’s definitely they way forward, although it could mean the end of the daily capping. I can’t see how the daily cap will work if you use more than 1 card in a day. It makes life a lot easier if you haven’t got auto top-up or don’t want to queue up for ages to top up your Oyster, but it could get very expensive especially if you are doing numerous trips in a day. TFL are doing this to make life easier for us, but they also are well aware that this could be a substantial money maker for them.

    • Dean Nicholas

      But surely it would be the user’s responsibility to ensure they keep using the same card throughout the day?

      • J

        I deal with oyster problems on a daily basis. Some people {don’t ask me why} have 3, 4 or even 5 oyster cards and don’t know what is on them or which one they touched in or out with. Now add to this the addition of a number of wave pay debit/credit cards in the same wallet and the fun really begins. Tfl {Boris} want to employ as few staff as possible due to the government cuts. And this new technology is their cack-handed way of doing it they see no need for ticket offices, they plan to close all but 30 of them. Tfl wants the customer to top up Oyster cards online or in a newsagent and if at a tube/DLR/Overground station they can use a machine. Inevitably the machines with little or no staff to service them will malfunction as anybody who uses the tube for instance will already know. And this is were good old wave pay comes in. “Forgot your oyster, just use your debit card sir”. “Sorry we don’t have a Ticket office but you can use your bank card madam”. “We do apologise that the ticket machines are not working but sir may wish to wave and pay”……
        Lastly for those who have been maximum charged on pay as you go Oyster {who hasn’t?} will know the pain it takes to get the money back, now add into this scenario of getting your money back a third party e.g Santander, Barclay’s, HSBC etc. Good luck commuters {suckers}.

  • Tony Stewart

    So hang on – with this upgrade, it now means I have to keep my contactless credit card out of my wallet, for fear that this is charged and not my Oyster card?

    Isn’t that a backward step?

    • Ed

      You’ve always had to keep them separate anyway, if you have the two cards (an oyster and a contactless) in the same side of your wallet and try and tap in, you just get an error message as the reader doesn’t know which card to read (they’ve always used the same type of chip). The only difference now is the slim chance it manages to read just the contactless card.

  • Mark Walley

    You wouldn’t be able to cap on a normal card (or even swipe in and out at a tube), because those wireless payments are designed for payments, not to check who you are and what’ you’ve done so far. I think, as the current technology stands, all you can do with a contactless card is pay a set fee. The oyster card system meanwhile needs to work out if you’re on a travel card, where you swiped in, where you swiped out. Data that it shouldn’t be able to get from your contactless card. I don’t think it’s as simple technologically as just using your contactless card as an ID for the oyster card system as you’re contactless card is only designed for paying small amounts.

  • slabman

    A typical contactless payment takes 17 seconds to process. Longer if, as may happen, you have to enter a PIN. Best to avoid tapping your card during rush hour

  • John

    From the TfL website: “Once the system has been rolled out across all our services, fares will be capped like Oyster.”